Hampton Inn Lexington Medical Center

“We only stayed one night but it was very nice. We had a problem with the remote to the TV but the desk clerk was quick to come to our room and took care of the problem. Will definitely stay here again.”

“Hotel is in an extremely safe feeling area and the rooms and hotel were very clean - however, I left feeling very dissatisfied. We stay at Hampton Inn's monthly, at minimum, and very often on government travel. We always have to provide a government ID when doing. This time, the employee also required to see "orders" in addition to the ID. When orders were not immediately provided due to lacking phone service in the lobby, the employee shared that a higher nightly rate would apply. While an extremely inappropriate request, they were eventually supplied when able to find an "acceptable" email. This has zero to due with the rate and all to do with the request. Please educate your staff - government travel does not always mean individual is on "orders". Travel could be for training, investigations, etc. It is highly inappropriate to offer a government rate and then request such details -- especially given the potential need for privacy related to one's position. I did want to note that while this was a very unfortunate situation- the employee was very kind.”

“Service has always been friendly and helpful. The app updates my room key when extending the stay, the only thing slightly frustrating is when the app gatekeeps access to the front desk for request and then has the nerve to ask if it was helpful.”

“I really enjoyed my stay here! It was super comfy and very quiet even though you're off a pretty major road through town. You are very close to some restaurants and grocery stores. I originally booked it for the proximity to the arboretum so I could utilize that for running but you're actually further from the parking area than it looks like, no big deal but just an FYI. A nice perk was the pelaton bike in the workout room! The heat & AC worked super well in the room, I prefer it to be pretty cold when I'm sleeping and the room cooled down quickly. The breakfast was okay, always well stocked but a little underwhelming. Parking was always easy with plenty of spaces. I would recommend this hotel!”